Frequently asked questions

Go to the Products — Extensions page, choose your browser (Chrome, Firefox, Edge, Opera or Brave) and click the link to the official store. Installation takes less than a minute, it is completely free and no account is required.

No, the free version works without an account. A free account only becomes necessary to:

• activate the premium licence;
• sync your settings between your devices;
• manage your subscription in one click.

Chrome, Firefox, Edge, Opera and Brave, on Windows, macOS and Linux. The ecosystem also extends to mobile browsers via the iOS and Android apps, to CMS plugins (WordPress, Joomla, PrestaShop…), to desktop software and to scripts. One licence covers everything.

Yes, with no limit on the number of workstations. A premium licence covers your desktop, your laptop, your tablet and your mobile. Sign in with the same account to find your premium settings everywhere, then choose your plan.

Extensions and apps update automatically via the stores (Chrome Web Store, Mozilla, Edge Add-ons, App Store, Google Play…). We recommend enabling automatic updates: you thus enjoy the latest premium features with no manipulation.

Yes. The vast majority of features, including premium, run directly on your machine, without the Internet. An occasional connection is only needed for the first licence activation and multi-device sync.

A premium licence unlocks all the premium features of all the products in the ecosystem: browser, extensions, CMS plugins, desktop software, mobile apps and scripts — on all your devices and all your browsers. You are not paying for one product, but for access to everything. See the pricing.

Yes. All our products — browser, CMS, desktop, mobile and scripts — are free in their basic version, with no time limit and no credit card. Premium is optional: it only unlocks the advanced features (automations, pro options, advanced customisation…).

Yes, in both cases:

• No commitment: cancel in one click from your account;
• No hidden fees: no penalty or cancellation charges;
• No abrupt cut: premium stays active until the end of the paid period.

Yes. All payments are processed by Stripe, the global standard for online payments (3-D Secure, end-to-end encryption). Your banking data never passes through our servers: we never see it.

It's simple: use the code WELCOME at the time of payment to get -10% on your subscription. The code is displayed at the top of the page with a button that copies it automatically in one click.

Both options are available at the time of payment. The annual price is cheaper per month (about two months free) and you can switch between the two cycles at any time through your customer area.

We accept bank cards (Visa, Mastercard, American Express) as well as the main digital wallets via Stripe: Apple Pay, Google Pay, PayPal and others depending on your country. Payment is instant and your licence is activated immediately.

Your invoice is emailed at every payment. You can also download it at any time from your customer area, accessible via the "Sign in" button at the top of the page.

The currency displayed on the site automatically adapts to your region (EUR, USD, GBP…). You can change it at any time in the selector at the top of the page. The billed amount always corresponds to your payment currency.

Yes, at any time. Contact us via the contact form or switch from your customer area: the balance of your current period is taken into account in the new cycle.

Yes. We offer a 14-day "satisfied or refunded" guarantee from the first payment, without justification. Just make the request via the contact form. You keep the free features.

It's our way of thinking about premium: one subscription, the whole ecosystem. No piece-by-piece cost: one licence for your browsers, your CMS sites, your desktop software, your apps and your scripts.

All the products of the Volade ecosystem, current and upcoming: browser, extensions, CMS plugins, desktop software, iOS and Android mobile apps, as well as scripts and the API. Your premium licence covers the complete catalogue and the new platforms as soon as they launch.

The first tools are online, and the catalogue grows over time — follow the pace on the roadmap. Premium covers everything, current and upcoming, with no extra fees.

Yes. The price of your subscription does not change as the ecosystem grows: the new platforms and features join your licence automatically and free of charge.

Yes. The single licence can be used freelance, in an agency or in a company. For significant multi-workstation needs or a managed deployment, a dedicated professional plan is available: contact us.

As much data as possible is processed locally, on your device. We sell no data, we do no advertising tracking and we send nothing to third parties. Only premium sync goes through our servers.

Yes. Most features, including premium, work offline. Only licence validation and multi-device sync need an occasional connection.

Sync data (settings, premium favourites) is stored encrypted on European servers. It is never resold, nor used for advertising profiling. Details in our Privacy page.

No. No data resale, no advertising profiling, no passing through "data brokers". It is a contractual guarantee written into our Terms and our privacy policy.

You can request the export or deletion of your data at any time via the contact form. We process your request within 30 days, in accordance with the GDPR. You can also use Volade without creating an account.

Volade answers on all channels, as you prefer:

• Contact form — ideal for detailed requests;
• Email — contact@volade.com;
• WhatsApp & Telegram — for a quick exchange, with a screenshot if needed;
• Support ticket — to keep a trace of your exchanges and track progress;
• Discord & social networks — community help and ecosystem news.

The AI assistant in the help centre answers, for its part, instantly, 7/7.

On weekdays, we generally respond within 24 business hours, and often much faster. In addition, the AI assistant in the help centre is available 7/7, 24/24, instantly. Premium users are prioritised.

Each product page — browser, CMS, desktop, mobile, scripts & API — contains a full description. The roadmap presents the upcoming features. Detailed guides are available via support.

Yes, you are at the heart of the roadmap. Check out the tools in development, share your ideas and support the project via the Support us page. The most requested suggestions are integrated first.

Yes. Any premium licence includes priority support by email, WhatsApp, Telegram and support ticket, at no extra cost. The free version benefits from basic assistance, and the AI assistant is accessible to everyone. Nothing hidden, everything is included.