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Frequently Asked Questions

Everything you need to know to use Volade effectively.

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Search & codes

EAN, OEM, voice and image — every way to find a product.

1How do I search for a product on Volade?+

Type a name or brand in the search bar, or paste an EAN (8–13 digits) or OEM reference. Suggestions appear as you type. You can also browse the catalogue by category.

2How are results sorted?+

By default, offers are sorted by relevance or price depending on your choice. You can also sort by deals, delivery time or name. Sponsored content is labelled and does not replace sort without saying so.

3What is an EAN or OEM code?+

The EAN is the barcode number (8–13 digits) on the packaging. The OEM (MPN) reference is the manufacturer ID, often more reliable than a keyword for finding an exact product.

By topic

Everything you need to know to use Volade effectively.

1Is Volade free?+

Yes. Search, comparison, favourites and basic alerts are free. Volade earns merchant commissions when you buy from a partner — never an extra charge on your order.

2How do I change the delivery country?+

On the search results page, use the "Delivery country" selector at the top of the list. Displayed offers match the chosen country (stored in a cookie for your next visits).

3What is the Volade Score?+

A trust index calculated by Volade: competitive price, customer reviews, merchant transparency (returns, delivery times) and product repairability when data is available.

Score & trust

Understanding the Volade index beyond the listed price.

1How do I compare multiple products?+

Add products to your comparator from a product page or search results, then open the Compare page (up to 10 products side by side).

2Does Volade sell my data?+

No. Volade does not sell your personal data to third-party ad networks. See our GDPR policy for details on data processing.

3How does affiliation work?+

Links to partner merchants may be affiliate links. If you buy, Volade may earn a B2B commission — without changing the price shown by the store. Full details on the Transparent affiliation page.

4How do I create a price alert?+

Create a free account, open the product page and set your price threshold. You'll receive an email when the price drops below it.

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