Decision Tree FAQ by Volade
FAQ interactivas. Con árbol de decisión.
Decision Tree FAQ de Volade convierte tus preguntas frecuentes en un árbol de decisión interactivo — los usuarios hacen clic en opciones hasta encontrar la respuesta. Seguimiento de clics, modo embebido, exportación JSON.
3-step workflow
- 1Pick a preset (SaaS pricing, returns, support triage or product finder)
- 2Embed with the Gutenberg block or [dtf_tree] shortcode
- 3Review local analytics — export JSON for your team or client handoff
Market gap
Zero direct WordPress competitors for decision-tree FAQs
Accordion FAQ and Ultimate FAQ flatten every question on one page. Chatbots and Typeform add SaaS cost. DTF is the first native guided-flow FAQ built for WordPress.
0
Direct WP decision-tree rivals
Árbol de decisión, seguimiento de clics, exportación JSON y modo embebido.
4
Ready-made presets
∞
Branches per tree
100%
Local analytics
JSON
Free export, no account
De un vistazo
Los plugins de FAQ planas (Accordion FAQ, Ultimate FAQ) vuelcan cada pregunta en una página — los visitantes se desplazan, los tickets de soporte siguen siendo altos. Los chatbots y embebidos de Typeform añaden costos SaaS y fricción GDPR. Decision Tree FAQ by Volade es el primer FAQ nativo de WordPress tipo árbol de decisión: flujos guiados, 4 ajustes predefinidos (precios SaaS, devoluciones, triaje de soporte, buscador de productos), bloque Gutenberg, análisis local y exportación JSON gratuita — sin facturación por sesión.
Capturas de pantalla
UI de administración real a página completa: ajustes predefinidos, diagnósticos y configuración detallada.
Por qué las FAQ tradicionales no son suficientes
Listas planas de preguntas frente a un árbol de decisión guiado que lleva a los usuarios a la respuesta correcta.
The problem with flat FAQ pages
Visitors scroll, give up, open a ticket — or leave for a competitor with clearer answers.
Support teams paste 40 questions into an accordion. SaaS pricing pages link to Notion docs. E-commerce returns policies hide in PDFs. None of it guides the visitor step by step inside WordPress.
- Accordion FAQ (50K+ installs): expand/collapse lists — no branching logic or outcome routing
- Ultimate FAQ: categories and search — still a wall of text, no guided triage
- Chatbot widgets (Intercom, Drift, Tidio): per-seat or per-conversation billing, GDPR data transfer
- Typeform / Jotform embeds: forms outside WordPress, styling breaks, no native block editor
- Custom JS decision trees: fragile, unmaintained when the theme changes, no analytics dashboard
The Decision Tree FAQ answer
Native guided flows — complements flat FAQs for SEO, replaces chatbot widgets for self-service.
Build branching Q&A inside WordPress: question nodes, answer choices, outcome pages and optional redirects. Four presets, visual editor, local session analytics and JSON export without signup.
- Guided decision trees — visitors answer one question at a time, land on the right outcome
- 4 presets: SaaS pricing, returns, support triage, product finder
- Gutenberg block + [dtf_tree] shortcode — embed anywhere, no iframe
- Local analytics: path completion, drop-off nodes, outcome counts — no third-party tracker
- Free JSON export — backup trees, migrate between sites, hand off to clients
- wp dtf list | stats | export — staging, SSH and agency workflows
Plantillas de FAQ con un clic
Soporte, producto, WooCommerce o documentación — plantillas predefinidas listas para usar.
SaaS pricing
Plan finder: team size, features needed, billing cycle — route to Starter, Pro or Enterprise.
SaaSReturns & refunds
Order age, product type, reason — eligible refund, exchange or contact support.
E-commerceSupport triage
Billing vs technical vs account — collect context before the ticket form.
SupportProduct finder
Use case, budget, constraints — recommend the right SKU or collection.
WooCommerce4 tipos de nodo
Las preguntas se ramifican en respuestas o resultados — cada ruta se puede rastrear en analíticas locales.
Root or branch node — presents one prompt with multiple answer buttons.
Answer option — leads to the next question or directly to an outcome.
Terminal node — shows resolution text, CTA button or contact form link.
Jumps to a WordPress page, doc URL or WooCommerce product — tracked in analytics.
Every node has a role — questions branch, choices route, outcomes resolve, links redirect to pages or external URLs.
How a guided flow feels
One question at a time — not a wall of accordion panels.
Step 1
Visitor lands on FAQ page — sees first question only
Step 2
Clicks an answer — next branch loads without page reload
Step 3
Reaches outcome — refund steps, doc link or support form
Analytics
Path stored locally — see drop-offs and top outcomes in admin
Returns preset — front-end mock
Need help with a return?
When to deploy Decision Tree FAQ?
Real cases — not only when support is already drowning.
SaaS pricing confusion
Situación: Three plans, visitors compare in a spreadsheet then email sales
With DTF: Pricing preset — team size and features route to the right plan page
Fewer unqualified leads
Returns season
Situación: Policy PDF + 20 accordion items — shoppers still open tickets
With DTF: Returns preset — order age and reason branch to refund or exchange steps
Lower ticket volume
Support overload
Situación: Chatbot bills per conversation, half the queries are billing FAQ
With DTF: Support triage preset — context collected before the ticket form
Zero per-session fees
El árbol de decisión FAQ que WordPress necesita
Preguntas con ramas, seguimiento de clics, modo embebido y exportación JSON.
Decision-tree builder
Visual admin editor — questions, branches, outcomes and redirects in one tree.
Gutenberg block
Insert guided flows in posts, pages and full-site editing templates — no shortcode required.
[dtf_tree] shortcode
Embed by slug in classic themes, widgets or page builders — attrs for style and start node.
Local analytics
Path completion, per-node drop-off and outcome counts — stored in your database.
Exportación JSON gratuita
Full tree backup without account — migrate, version-control or hand off to clients.
4 ajustes predefinidos
SaaS pricing, returns, support triage, product finder — publish in one click.
WP-CLI commands
wp dtf list, wp dtf stats, wp dtf export — scriptable for agencies and CI.
Multisite ready
Per-site trees; central analytics rollup and bulk export on V+ Premium.
Pair with flat FAQ plugins for SEO long-tail pages — DTF handles guided self-service; accordions stay for crawlable reference content.
The WordPress FAQ landscape in 2026
Flat accordion plugins, chatbot widgets and form embeds each solve part of self-service — none ship native decision-tree flows with local analytics and zero usage fees.
Accordion FAQ
Popular accordion-style FAQ plugins — expand/collapse lists, categories, schema markup for SEO.
Limit: Flat list only — no branching logic, outcome routing or path analytics.
Ultimate FAQ
Categories, search, Gutenberg blocks — solid for crawlable reference FAQs.
Limit: Still dumps all questions on one page — visitors scroll instead of being guided.
Chatbot widget
Intercom, Drift, Tidio — conversational UI, sometimes AI-powered, lives as external script.
Limit: Per-seat or per-conversation billing, GDPR data transfer, not native WordPress content.
Typeform embed
Branching logic in a hosted form — embed via iframe or script on a WordPress page.
Limit: External SaaS, styling friction, no WP block editor, ongoing subscription cost.
Custom JS
Hand-coded decision trees in theme JS — full control for developers who maintain it forever.
Limit: No admin UI, breaks on theme updates, no analytics dashboard or JSON export.
Decision Tree FAQ by Volade
First native WordPress decision-tree FAQ — guided flows, 4 presets, block + shortcode, local analytics.
Why DTF: Zero direct WP competitors — free JSON export, no per-session billing, 100% on your server.
Decision Tree FAQ vs alternatives
Honestly: Accordion FAQ and Ultimate FAQ excel at SEO reference pages — DTF adds guided branching. Chatbots and Typeform add SaaS cost.
| Característica | DTF | Accordion FAQ | Ultimate FAQ | Chatbot widget | Typeform embed | Custom JS |
|---|---|---|---|---|---|---|
| Branching decision-tree logic | ~ | ~ | ||||
| One-question-at-a-time UX | ~ | |||||
| Native WordPress (no iframe) | ||||||
| Gutenberg block | ~ | |||||
| Shortcode embed | ~ | ~ | ||||
| Local path analytics | ~ | ~ | ||||
| Exportación JSON gratuita | ~ | ~ | ||||
| Zero usage / per-session fees | ~ | |||||
| Ready-made presets | ~ | |||||
| Outcome / redirect nodes | ~ | ~ | ||||
| WP-CLI management | ||||||
| Multisite rollup | ~ | ~ | ~ | ~ | ||
| GDPR — data stays on server | ||||||
| SEO flat FAQ pages | ~ | |||||
| Visual admin tree editor | ~ | ~ | ~ | |||
| Precio | Free | Free | Freemium | SaaS | SaaS | Dev time |
Accordion FAQ: 50K+ installs, flat accordions. Ultimate FAQ: categories + search. Chatbot widgets: variable SaaS pricing. DTF v1.0.0 by Volade — zero usage fees.
Tres niveles, un plugin
FAQ, ramas y exportación JSON gratuitas sin cuenta. Cuenta Volade y V+ para seguimiento y multisitio.
Sin cuenta
- Unlimited decision trees
- 4 ready-made presets
- Gutenberg block + [dtf_tree] shortcode
- Local analytics dashboard
- Exportación JSON
- WP-CLI list, stats & export
Cuenta Volade
- All free features
- Advanced analytics filters
- A/B branch variants
- CSV analytics export
- Clone trees across sites
V+ Premium
- Multisite analytics rollup
- Scheduled analytics email digest
- WP-CLI bulk import/export
- Priority support
WP-CLI y multisitio para exportar árboles y leer analíticas en todos los sitios de una red.
WP-CLI
List trees, dump path stats or export JSON from SSH — ideal for staging validation before client handoff.
wp dtf list wp dtf stats --tree=returns wp dtf export --file=tree.json
Multisitio
Each site in the network manages its own trees. V+ Premium adds a central analytics rollup and bulk JSON export.
- Per-site trees and analytics from network or child admin
- JSON export per site
- V+ Premium central analytics dashboard
- Weekly completion-rate digest (V+)
Descargar
Instala el ZIP, crea tu primera pregunta con ramas — FAQ interactiva en menos de 10 minutos.
ZIP con SDK de Volade — activa en Volade → Decision Tree FAQ.
- 1Plugins → Añadir nuevo → Subir → selecciona el ZIP → Activar
- 2Volade → Decision Tree FAQ (or Settings → DTF)
- 3Pick a preset → Embed with Gutenberg block or [dtf_tree slug="returns"] → Export JSON
Primera FAQ en menos de 10 minutos
Preguntas frecuentes
Árbol de decisión, seguimiento, modo embebido y cuenta Volade.
Not necessarily — they complement each other. Use flat FAQ plugins for SEO long-tail reference pages. Use DTF for guided self-service: pricing finders, returns triage, support routing. Many sites run both.
Gratis vs V+ Premium
La extensión funciona sin cuenta. V+ desbloquea premium en esta extensión y en todo el catálogo.
| Característica | Gratis | V+ |
|---|---|---|
| Installation & configuration de base | ||
| Mises à jour automatiques | ||
| Support communauté | ||
| Fonctions avancées & exports | ||
| Quotas & limites relevés | ||
| Automatisations & intégrations pro | ||
| Licence multi-sites (selon formule V+) |
Reseñas, debates y novedades
Comparte tu experiencia con Decision Tree FAQ by Volade y sigue las últimas versiones.
Ready to guide visitors — not overwhelm them?
Download Decision Tree FAQ by Volade v1.0.0 — 4 presets, local analytics, free JSON export, no signup.
Descargar v1.0.0