# Agency runbook — TikTok Shop client migration (48 h)
## Volade · internal template

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## D-2 — Prep

**Client email (template)**

> Hi [Name],
>
> TikTok discontinued Shop sync in the official WooCommerce plugin (June 1, 2026). We're migrating to [solution] on [date] between [start] and [end].
>
> During this window: TikTok orders can be handled manually in Seller Center if needed. We'll notify you once sync is restored in WooCommerce.
>
> No action needed on your side except avoiding massive catalog changes that day.

- [ ] Client backup exported
- [ ] TikTok API credentials validated
- [ ] Staging tested if available

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## D0 — Migration (2–4 h)

1. Disable old plugin Shop sync (keep ads if needed)
2. Install / activate new connector
3. OAuth + connection test
4. Map 5 pilot products → client sign-off
5. Catalog sync in waves (by category)
6. Order + stock test

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## D+1 / D+2 — Watch

- [ ] TikTok orders in WooCommerce
- [ ] Stock consistent after site sale
- [ ] Tracking pushed to TikTok
- [ ] Client support informed: « back to normal »

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## Agency billing (package ideas)

| Service | Typical range |
|---------|---------------|
| Audit + migration < 50 SKUs | $350–700 |
| Migration 50–500 SKUs | $700–1,800 |
| Runbook + 1 h client training | +$175–300 |

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